Privacy policy for personal information
- Purpose and scope of collection
The main data collection on the website artbank.com.vn includes: email, phone, username, login password, address of customers (members). This is the information that artbank.com.vn needs members to provide required when registering to use the service and let artbank.com.vn contact to confirm when customers register to use the service on the website to ensure the benefits of customers. consumption.
During the payment transaction process at website artbank.com.vn, we only keep detailed information about the member’s paid order, information about the member’s bank account number will not be kept.
Members will be solely responsible for the confidentiality and storage of all services using the service under their registered name, password and email. In addition, members are responsible for promptly informing webiste artbank.com.vn about unauthorized use, abuse, breach of security, keeping registered name and password of a third party to take measures. deal with. - Scope of using information
The company uses the membership information provided to:
Provide services to members;
Send goods at the address provided by the buying member;
Send advertising or promotional information if a member accepts this term during registration;
Sending notices on information exchange activities between members and website artbank.com.vn;
Prevent activities of destroying member’s user accounts or activities that impersonate members;
Contact and deal with members in special cases;
Do not use the member’s personal information other than for the purpose of confirming and contacting the transaction at artbank.com.vn;
In case of legal requirements: The company is responsible for cooperating in providing member personal information upon request from judicial authorities, including: Procuracy, courts, police investigation related to certain law violations of customers. In addition, no one has the right to infringe on the personal information of members. - Information storage time
Personal data of members will be stored until there is a request to cancel or members login and perform cancellation. Remaining in all cases personal information will be kept confidential members on the server of artbank.com.vn. - The address of the unit that collects and manages personal information
ARTBANK CO., LTD
65 Luong Su C, Dong Da, Hanoi
Email: info@artbank.com.vn
Phone: 0903883083 - Means and tools for users to access and correct their personal data.
– Members have the right to check, update, correct or cancel their personal information by logging into the account and correcting personal information or asking artbank.com.vn to do this;
– Members have the right to send complaints about quality of goods, delivery time to the Management Board of the website artbank.com.vn. Upon receiving these responses, artbank.com.vn will confirm the information, in case it is true to the member’s reflection depending on the extent, artbank.com.vn will take timely measures.
Commitment to protecting personal information of customers
Members’ personal information on artbank.com.vn is committed to absolute confidentiality by artbank.com.vn according to artbank.com.vn’s personal information protection policy. The collection and use of each member’s information is only done with the consent of that customer, unless otherwise provided by law;
– Do not use, do not transfer, provide or disclose to any third party about the member’s personal information without the consent of the member;
In case the information server is attacked by hacker resulting in the loss of member personal data, artbank.com.vn will be responsible for informing the investigating authorities to promptly handle and notify the known members;
Absolutely confidentiality of all online transaction information of members including digital invoice accounting information on artbank.com.vn;
The management board artbank.com.vn requires individuals when registering / buying as a Member, to provide all relevant personal information such as: Full name, contact address, email, identity card number people, phone number, account number, payment card number…., and are responsible for the legality of the above information. The management board artbank.com.vn is not responsible for nor resolves all complaints related to the interests of that member if it considers that all personal information of that member provided when the initial registration is not exactly.
Warranty / exchange policy Warranty Policy
Customers can directly contact warranty and service complaints at the following addresses of artbank.com.vn:
ARTBANK CO., LTD
65 Luong Su C, Dong Da Ward, Ha Noi
Email: info@artbank.com.vn
Phone: 0903883083
Service time: from 8:30 to 17:30 every Monday to Saturday, excluding Sunday and public holidays
